Privacy Policy

Last updated: July 2025

1. Who We Are

AC Escapes is a UK-based independent travel planning service operated by Abigail Crooks and powered by the JLT Group. This website is designed to offer information, travel inspiration, and a way to connect with potential clients.

Website: https://acescapes.co.uk
Contact: info@acescapes.co.uk

2. What Personal Data We Collect and Why

We collect and store the following types of data:

Contact Form Submissions
When you fill out a form to enquire about a trip, we collect your name, email address, and any message content. This helps us respond and provide tailored travel planning.
Newsletter Signups (if applicable)
If you opt-in to receive emails from us, we’ll store your name and email via our email provider. You can unsubscribe at any time.
Blog Comments (if enabled)
If you leave a comment, we collect your name, email, and IP address for spam prevention.
Analytics (optional)
We may use anonymised cookies or analytics tools to understand how visitors use our site and improve the experience.

3. How Your Data Is Used

We use your data to:

Respond to your enquiries
Provide travel planning services
Send occasional updates, offers, or blog content (if opted in)
Improve our website and services

4. Who We Share Data With

We will never sell or trade your data.

We may share information with:

JLT Group – as our host agency, to process bookings safely and legally
Trusted suppliers – only when required to confirm a trip (e.g. hotels, airlines)
Email marketing providers – if you opt into newsletters

All partners are GDPR-compliant and data is kept secure.

5. How We Protect Your Data

Your data is stored securely and accessed only by AC Escapes. We use trusted tools and platforms with built-in security. We do not store sensitive payment information on this site.

6. Your Rights

Under UK GDPR, you have the right to:

Access the data we hold about you
Request correction or deletion
Withdraw consent at any time
Lodge a complaint with the ICO

To request access or changes, contact: info@acescapes.co.uk

7. Cookies (if used)

We may use cookies to improve site performance. You can disable cookies in your browser settings. Cookie use will be minimal and never intrusive.

8. Updates

We may occasionally update this policy. Changes will be reflected on this page with a revised date at the top.